From Our Clients
What Families Say About Working With Us
Real experiences from Malaysian families who navigated estate and inheritance matters with our support.
← Back to Home16+
Years practising estate law
400+
Estate matters completed
4.8/5
Average client rating
94%
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Client Reviews
Experiences Shared by Our Clients
Zulaikha A.
Petaling Jaya, Selangor
"We came to Kencana Waris after my father passed without a will. The family was stressed and did not know where to begin. Ruzaini took the time to explain what letters of administration meant, what documents we would need, and roughly how long it would take. He was right on all counts. It was not a short process, but we were never left wondering what was happening. I would recommend them without hesitation."
June 2025 · Probate Administration
Lim Wei Keat
Damansara, Kuala Lumpur
"I came in to update my will after buying a second property and changing my beneficiary arrangements. The process was straightforward and the team was well-prepared. There was one round of revisions needed to the draft, which was handled promptly. The only small thing I would mention is that it took about a week longer than the initial estimate — though we were kept informed. Overall, very professional."
May 2025 · Estate Planning
Norazlinda R.
Shah Alam, Selangor
"Our family was facing a complicated Faraid matter involving properties in two states. What we valued most was that the team understood both the legal and the family dimension of the situation. They did not rush us into any position and helped us explore options we had not considered. The matter reached a resolution that all parties accepted — something I was not sure was possible when we started."
June 2025 · Dispute Resolution
Tan Poh Lin
Cheras, Kuala Lumpur
"I had avoided making a will for years because the whole idea felt overwhelming. The consultation at Kencana Waris changed that completely. Ruzaini asked the right questions and within about ninety minutes I had a clear picture of what I needed. The draft arrived within a few days and the signing was done in a single appointment. I wish I had done this sooner."
May 2025 · Estate Planning
Mohd Hairul B.
Ampang, Kuala Lumpur
"The probate for my mother's estate involved a property in Selangor and some shares. I had tried to handle parts of it myself before coming to Kencana Waris and found it very difficult. Once the team took over, things moved properly. Kah Meng was particularly helpful in keeping me updated and chasing documents I did not know existed. The final distribution was done cleanly and without any disagreement between the beneficiaries."
June 2025 · Probate Administration
Siew Kwan Ng
Subang Jaya, Selangor
"We had a situation where a sibling was disputing our late father's estate arrangements. It was emotionally draining and I was worried about it causing a permanent rift in the family. The solicitor was very measured in how she approached the negotiation — not adversarial, but firm. We reached an agreement without going to court. It was not a quick process but it was the right outcome."
May 2025 · Dispute Resolution
Case Studies
Selected Client Stories
Estate Planning
Planning Ahead: A Family with Three Generations and Multiple Properties
The Situation
A retired couple in their 60s owned three properties and had grown children with different financial situations. They had no will and no clear nomination on their EPF or insurance policies. One property was jointly owned with a son from a previous marriage, creating potential complications.
What We Did
We conducted a detailed two-session planning consultation covering all assets, family dynamics, and wishes. We prepared individual wills for both spouses, advised on EPF and insurance nominations, and flagged the joint property issue for resolution. A trust arrangement was also discussed for the jointly-owned property.
The Outcome
Both wills executed within three weeks. Nominations updated with the relevant institutions. The couple described the process as "the most productive few hours we have spent on our financial affairs in years." Matter concluded with all wishes clearly documented.
"We had been putting this off for fifteen years. Two meetings and it was done."
Probate Administration
Settling an Estate Across Two States After a Sudden Bereavement
The Situation
A family in Kuala Lumpur lost their father unexpectedly. He had properties in both Selangor and Pahang, bank accounts with two institutions, and a vehicle in his name. A will existed but had not been updated for many years and named a deceased executor.
What We Did
We applied for probate in the High Court, handled the substitution of a new executor, and liaised with both state land registries. Bank accounts were notified and estate funds preserved. We managed all court correspondence and registry filings over a seven-month period.
The Outcome
Probate granted. All assets transferred to beneficiaries in accordance with the will. The family was not required to attend court personally. Final estate accounts signed off and filed. Total timeline: approximately seven months from first meeting to full distribution.
"We did not have to deal with a single letter from the court or the bank directly. The team handled all of it."
Dispute Resolution
Resolving a Sibling Disagreement Without Prolonged Court Proceedings
The Situation
Three siblings disagreed about the interpretation of their late mother's will, specifically regarding a family home she had promised verbally to one child but had not explicitly addressed in the written document. The dispute was heading towards formal litigation.
What We Did
We assessed the legal position honestly with our client and explained the likely court outcome, including cost and timeline. We proposed a mediated negotiation approach and prepared a written settlement framework. Three sessions were held with all parties represented, facilitated by our team.
The Outcome
A settlement was reached without court proceedings. The property was sold and proceeds divided according to a formula all three agreed on. The matter concluded in approximately four months. All parties retained a working relationship at the conclusion of the process.
"I did not think it was possible to resolve this without going to court. The negotiation approach made a real difference."
Reach Us
Get in Touch
Address
Jalan Yap Kwan Seng 29
50450 Kuala Lumpur
Office Hours
Mon–Fri: 9am–5:30pm
Sat: 9am–1pm (appt)
Credentials
Our Professional Standing
Malaysian Bar — Active Members
All solicitors hold current practising certificates under the Legal Profession Act 1976.
Bank & Institution Panel
Listed with major Malaysian financial institutions for estate administration matters.
Continuing Legal Education
Regular CPD participation in estate law, Faraid, and trust law programmes.
Your Next Step
Let's Talk About Your Situation
Every family's circumstances are different. A short, no-obligation conversation is often the best place to start.
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